Are you looking for a position where you’ll be given the space and autonomy to take initiatives and learn while in a supportive and friendly environment ? Then keep on reading !
Elium, our solution, is a knowledge sharing platform that helps our customers capture, curate and share essential information and successfully collaborate. We aim to make a true difference for both the end user and the business. Find out more by visiting our dedicated page.
The topic of knowledge-sharing has really been booming over the past years. Companies are understanding more and more the value of making knowledge easily available, accessible and actionable.
You’ll be working with Charlotte & Patrick, and together your mission is to deliver outstanding care and service to our customers. The team advises and guides a wide range of customers, ensuring they implement the platform successfully, adopt it widely and derive ongoing business growth from their Elium use. The team’s goal is to increase their satisfaction, loyalty and retention.
As a Customer Success Consultant, you are responsible for providing outstanding service to our existing customers as well as onboarding new customers on their own elium platform. Along the process, you build a long-term and mutually beneficial relationship with our customers.
To be successful, we believe you should have the following experience and skills
Cherry on the cake if:
At Elium, we define challenges as a team and focus on delivering great value. Collaboration and co-creation are our founding principles.
We strongly live by the values of trust, transparency, passion, creativity, autonomy, collaboration, boldness, humility, fun, work-life balance and diversity across all our teams and our whole ecosystem of customers and partners.
We are lovers of fine things, be it good food, nicely crafted products or innovative technologies.
The selection process is just as important for you as it is to us to make sure that we will be a match.
Here’s what you can expect:
Head to our Workable platform to submit your application here.