# Elium Elium is an AI-powered knowledge management platform for enterprises. It enables companies to centralise, share, and govern institutional knowledge at scale, with AI-driven search, verified-content workflows, and enterprise-grade security (ISO 27001, SecNumCloud, GDPR). Used daily by 150,000+ professionals at global organisations. ## Product - [Product Overview](https://elium.com/product/): Core platform capabilities — knowledge hub, AI search, content verification, and collaboration. - [How It Works](https://elium.com/product/how-it-works/): Step-by-step walkthrough of deploying and using Elium. - [AI Features](https://elium.com/product/ai/): How AI accelerates knowledge management — instant answers, auto-tagging, and intelligent search. - [Artificial Intelligence Features](https://elium.com/artificial-intelligence-features/): Detailed breakdown of every AI capability in the platform. - [Templates](https://elium.com/product/templates/): Ready-to-use knowledge templates to get teams started quickly. - [Integrations](https://elium.com/product/integrations/): Native connectors — Microsoft 365, Slack, Salesforce, and more. - [Security](https://elium.com/product/security/): Enterprise security posture — ISO 27001, SOC 2, GDPR, EU hosting, SecNumCloud. ## Solutions by Use Case - [Solutions Overview](https://elium.com/solutions/): All use cases in one place. - [Company-wide Knowledge Sharing](https://elium.com/solutions/company-wide-knowledge-sharing/): Break knowledge silos across the entire organisation. - [Easy Knowledge Sharing](https://elium.com/solutions/easy-knowledge-sharing/): Reduce friction so every team member contributes and consumes knowledge. - [Knowledge Transfer](https://elium.com/solutions/knowledge-transfer/): Preserve institutional knowledge when people move or leave. - [Knowledge in Your Language of Choice](https://elium.com/solutions/knowledge-in-your-language-of-choice/): Multilingual knowledge with automatic translation. - [Elium with Microsoft](https://elium.com/solutions/elium-with-microsoft/): Deep integration with Microsoft 365 ecosystem. ## Solutions by Industry - [Financial Companies](https://elium.com/solutions/financial-companies/): Knowledge management tailored for banking, insurance, and fintech. - [Pharma Companies](https://elium.com/solutions/elium-for-pharma-companies/): Regulatory-compliant knowledge for life sciences. - [Retail](https://elium.com/solutions/elium-for-retail/): Knowledge operations for fast-moving retail organisations. ## Solutions by Department - [Sales Teams](https://elium.com/solutions/elium-for-sales/): Arm sales reps with up-to-date product knowledge and deal playbooks. - [Customer Support Teams](https://elium.com/solutions/elium-for-customer-support-teams/): Single source of truth for support agents. - [Innovation Teams](https://elium.com/solutions/elium-for-innovation/): Capture and reuse innovation insights across the organisation. - [User Insights & Market Watch](https://elium.com/solutions/elium-for-user-insights/): Centralise user research and competitive intelligence. ## Onboarding & Success Guide - [Onboarding Success](https://elium.com/onboarding-success/): Master guide to a successful Elium rollout. - [Clearly Define Project Scope](https://elium.com/onboarding-success/clearly-define-the-project-scope-and-the-needs-it-fills/): First step — map requirements and stakeholders. - [Ensure Strong Executive Support](https://elium.com/ensure-strong-and-exemplary-support-from-the-highest-level/): Why leadership buy-in drives adoption. - [Design an Intuitive Platform](https://elium.com/onboarding-success/design-an-intuitive-platform/): UX best practices for your knowledge hub. - [Develop a Network of Active Facilitators](https://elium.com/onboarding-success/develop-a-network-of-active-facilitators/): Champion model for scaling adoption. - [Drive a Targeted Communication Campaign](https://elium.com/onboarding-success/drive-targeted-multichannel-communication-campaign/): Internal marketing that drives uptake. - [Observe, Evaluate, Adjust](https://elium.com/onboarding-success/observe-evaluate-adjust/): Continuous improvement loop after launch. ## Customer Stories - [Customer Stories](https://elium.com/customer-stories/): All case studies in one place. - [Bouygues](https://elium.com/customer-stories/bouygues/): Implementing social workflows within global HR at a major construction group. - [EFUS](https://elium.com/customer-stories/efus/): Sharing information consistently across a network of 250 cities. - [Eura Nova](https://elium.com/customer-stories/eura-nova/): Building a working environment conducive to continuous learning. - [Fnac Darty](https://elium.com/stories/fnac-darty/): Knowledge management and customer service in large-scale distribution. - [Ortis](https://elium.com/customer-stories/ortis/): Centralising knowledge and increasing cross-team collaboration. - [Oversight](https://elium.com/customer-stories/oversight/): Building a business model around knowledge sharing. - [Partoo](https://elium.com/customer-stories/partoo/): Getting knowledge management right during rapid growth. - [PMU](https://elium.com/customer-stories/pmu/): Sharing market intelligence within the organisation. - [Savencia](https://elium.com/savencia-use-case/): Deploying knowledge management at scale across a global food group. - [TCS](https://elium.com/customer-stories/tcs/): Building a transversal knowledge platform across the organisation. - [VINCI Energies](https://elium.com/blog/customer-stories/vinci-energies/): Empowering the IT support team with the right knowledge management platform. ## Competitive Comparison - [Elium vs Notion](https://elium.com/elium-vs-notion-what-can-you-expect/): Side-by-side comparison for scale-up knowledge management. ## Services - [Services](https://elium.com/services/): Professional services — deployment, training, and expert support. - [In-App Services (Onboarding)](https://elium.com/in-app-services/): Guided onboarding experience inside the platform. ## Company - [About Us](https://elium.com/about/): Company story, mission, and team. - [Coral — CSR Programme](https://elium.com/coral/): Elium's corporate social responsibility initiative. - [Jobs](https://elium.com/jobs/): Open positions at Elium. - [Contact Us](https://elium.com/contact-us/): Get in touch with the team. - [Pricing & Plans](https://elium.com/pricing/): Transparent pricing for every team size. - [Legal](https://elium.com/legal/): Privacy policy, terms of service, and legal notices. ## Blog — AI & Knowledge Management - [AI Knowledge Management: Why Enterprises Fail at the Foundation](https://elium.com/blog/ai-knowledge-management-why-enterprises-fail-at-the-foundation/): Why most AI knowledge projects miss the mark — and how to fix it. - [Elium Leader in Lecko 2026: AI Knowledge Management](https://elium.com/blog/elium-leader-lecko-2026-ai-knowledge-management/): Independent analyst recognition for AI-powered KM. - [10 Ways Our AI Knowledge Management Software Got Smarter](https://elium.com/blog/10-ways-our-ai-knowledge-management-software-got-smarter/): Product evolution story — from search to intelligent assistant. - [How AI Ensures Accuracy and Timeliness in Your Knowledge Base](https://elium.com/blog/how-ai-ensures-accuracy-and-timeliness-in-your-knowledge-base/): The verification layer that keeps knowledge reliable. - [AI-Powered Knowledge Management: Elium's Next Big Step](https://elium.com/blog/discover-eliums-ai-powered-enhancements-the-next-step-in-knowledge-management/): Latest AI enhancements and what's coming next. - [Enhancing Productivity with RAG and LLMs](https://elium.com/blog/enhancing-productivity-with-rag-and-llms-in-knowledge-management-software/): How retrieval-augmented generation transforms enterprise knowledge. - [The Synergy of Knowledge Management Software and LLMs](https://elium.com/blog/the-synergy-of-knowledge-management-software-and-llms-in-modern-workplaces/): Building the AI knowledge layer on top of LLMs. - [How We Gave Superpowers to Our Search with ChatGPT](https://elium.com/blog/how-we-gave-superpowers-to-our-search-with-chatgpt/): Behind-the-scenes: integrating GPT into Elium's search. - [Unlocking Synergy: Knowledge Management and AI](https://elium.com/blog/unlocking-synergy-the-dynamic-relationship-between-knowledge-management-and-ai/): The evolving relationship between KM platforms and AI. - [Leveraging AI for Enhanced Customer Support](https://elium.com/blog/leveraging-ai-for-enhanced-customer-support-and-knowledge-sharing/): AI-first approach to support knowledge. ## Blog — Knowledge Management Fundamentals - [The 3 Types of Knowledge You Need to Capture](https://elium.com/blog/3-types-of-knowledge/): Explicit, tacit, and procedural — why all three matter. - [Tacit Knowledge: How to Capture and Codify It](https://elium.com/blog/tacit-knowledge-how-to-capture-and-codify-for-employees/): Turning unspoken expertise into shared knowledge. - [What Is Implicit Knowledge](https://elium.com/blog/what-is-implicit-knowledge-how-is-it-different-from-tacit-knowledge/): Implicit vs tacit — the distinction that matters. - [What Is Procedural Knowledge](https://elium.com/blog/what-is-procedural-knowledge-and-how-you-can-make-the-most-of-it/): Making process knowledge stick. - [Understanding Data vs Information vs Knowledge](https://elium.com/blog/understanding-the-differences-between-data-information-and-knowledge/): The hierarchy that drives good KM strategy. - [Knowledge Sharing vs Knowledge Management](https://elium.com/blog/knowledge-sharing-vs-knowledge-management/): Two disciplines, one goal. - [The 5 Big Differences Between a Knowledge Base and Knowledge Sharing](https://elium.com/blog/difference-between-knowledge-base-and-sharing/): Choosing the right model for your organisation. - [Intranet, Wiki, or Knowledge Management Platform — What's the Difference?](https://elium.com/blog/difference-between-intranet-wiki-knowledge-management/): Comparing the three main approaches. - [6 Reasons Your Staff Needs a Single Source of Truth](https://elium.com/blog/reasons-your-staff-needs-single-source-of-truth/): The business case for centralised knowledge. - [Top 5 Benefits of Fostering Knowledge Sharing](https://elium.com/blog/benefits-of-fostering-knowledge-sharing/): Why knowledge sharing drives company performance. ## Blog — Productivity & Operations - [Streamlining SOPs: A Guide to Effective Knowledge Documentation](https://elium.com/blog/streamlining-sops-a-comprehensive-guide-to-effective-knowledge-documentation/): How to turn SOPs into living, searchable knowledge. - [Top 3 Tips to Ensure Knowledge Is Not Lost When an Employee Leaves](https://elium.com/blog/top-3-tips-to-ensure-knowledge-is-not-lost-when-an-employee-leaves-your-company/): Offboarding that protects institutional knowledge. - [Enabling Knowledge Sharing for Efficient Customer Success Teams](https://elium.com/blog/enabling-knowledge-sharing-for-efficient-customer-success-teams/): Scaling CS with shared knowledge. - [How to Build an Efficient Research Repository](https://elium.com/blog/how-to-build-an-efficient-research-repository-for-your-team/): Organising and surfacing research across teams. - [Synchronous vs Asynchronous Communication](https://elium.com/blog/synchronous-vs-asynchronous-communication-all-you-need-to-know-to-optimise-remote-teams/): Optimising remote team knowledge flow. - [Working Remotely: One Year After](https://elium.com/blog/working-remotely-one-year-after/): Lessons learned on remote knowledge management. - [Your Knowledge Platform Is as Good as the Quality of Your Content](https://elium.com/blog/your-knowledge-platform-is-as-good-as-the-quality-of-your-content/): Content quality as the foundation of KM success. - [The Knowledge Advantage: Why Effective KM Is Essential for Large Corporations](https://elium.com/blog/the-knowledge-advantage-why-effective-knowledge-management-is-essential-for-large-corporations/): Strategic value of knowledge at enterprise scale. - [Unlocking Success: The Crucial Role of KM in Scaling Corporations](https://elium.com/blog/unlocking-success-the-crucial-role-of-knowledge-management-in-scaling-corporations/): How knowledge management enables growth. - [How to Know If Your Knowledge Sharing Efforts Are Working](https://elium.com/blog/how-to-know-if-knowledge-sharing-efforts-are-working/): Measuring KM success with the right metrics. - [Monitoring Your Platform Just Got Easier](https://elium.com/blog/monitoring-your-platform-easier/): Analytics and insights for knowledge managers. - [Explicit Knowledge: 3 Keys to Great Documentation](https://elium.com/blog/explicit-knowledge-keys-to-great-documentation/): Writing knowledge that actually gets used. - [Centralise Customer Insights and Speed Up Innovation](https://elium.com/blog/how-can-you-use-technology-to-centralise-all-customer-insights-and-speed-up-innovation-and-new-product-development/): From research to product, faster. - [AI Chatbots: Enhancing Customer Interactions and Knowledge Transfer](https://elium.com/blog/ai-chatbots-in-sales-enhancing-customer-interactions-and-knowledge-transfer/): Using AI bots backed by a knowledge platform. - [AI-Powered KM: Building and Sustaining Healthy Knowledge Bases](https://elium.com/blog/ai-powered-knowledge-management-building-and-sustaining-healthy-knowledge-bases/): Lifecycle management with AI guardrails.