Ortis centralise ses connaissances et encourage la collaboration
Laboratoires Ortis has been pioneering plant-based health for 60 years. The aim of the 125 collaborators at Ortis is to achieve a sustainable improvement in people’s well-being
by developing, producing and marketing natural herbal food supplements fulfilling the most stringent quality, efficacy and safety requirements.
Sector
Pharmaceutical
Solution
Knowledge Management
Revenue
4 million euros
Employees
125
Countries
1
The challenge
Back in 2014, Ortis Laboratories needed to find a system to centralise and disseminate the results of market intelligence in the most homogeneous way. The quest for a knowledge sharing tool then began.
Enabling collaborators to share their knowledge is vital, as it means that information on clients and products is capitalised.
The project team needed to provide a simple answer to fulfill the explicit and tacit knowledge needs any collaborator has to perform.
Why us ?
Ortis Laboratories needed a platform to make knowledge sharing simple and encourage all of their collaborators to get on board and share what they are working on.
Easy access to relevant content in one central place
Ability to offer easy access to highlight relevant and up-to-date information.
Reducing silos between collaborators
Offers a place for the employees to create collaborative discussions.
Fluid communication flows
Possibility to get updates from the field using smartphones.
Easy way to structure your knowledge
Create spaces and tabs in one click to organise regulatory watch, communication campaigns, analyses, meetings, minutes and safety sheets.
What were the results?
There were improvements across the organisation, including:
Improved efficiency
The platform helps collaborators find key content and locate experts quicklier, increasing their productivity.
Increased autonomy
Thanks to Elium collaborators are more proactive and access knowledge on-demand.
Decreased time to access key documents
The search engine combined with tags and automatic filters allows employees to maximise the probability to find documents.
Enhanced business understanding
The platform inspires collaborators to embody what they sell.
How do we make it a success?
Thanks to our well-established approach over the years, the implementation of a platform is generally a quick process. Our customer success team is reactive in response to their tight deadlines, and have the platform up and running in just a few weeks.
Kick off with the project team
Define initial parameters
Train project team
Challenge their needs to build the right structure
Set up architecture
Train key contributors
Feed the platform with high value content
Launch
Their platform
We created the Elium platform for Ortis, working with them to create four main types of spaces for their collaborators.
Training room
In these spaces, collaborators and newcomers can find all the materials needed to ensure a nice and complete onboarding.
Experts corner
Each space provides information about a specific competitive intelligence aspect and fosters collaboration on projects across the organisation globally.
Library
Here, collaborators can share interesting articles on predefined topics such as health, marketing ideas & safety.
Supply
This set of spaces contains all resources needed for the collaborators to monitor the firm’s supply: suppliers’ price trend, ingredients intelligence and more.
Establishing such a system, including the necessary changes in working methods, is not always easy. The barriers indeed exist and the Knowledge Management team must constantly communicate and disseminate good practices and benefits. All this is only the reflection of a beautiful adventure where the human remains happily in the center of the journey, with its ups and downs!
GASPAR DAVID, HEAD OF SUPPLY CHAIN ASSISTANT AND IS COORDINATOR – ORTIS
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We have European DNA
We are an European SaaS, fully compliant with GDPR legalities and with EU-based hosting.
Top-notch Security
With privacy-first design (2FA, SSO) and clear security policies, your knowledge is safe with us.
Easy Product Governance
Elium empowers administrators to handle access levels and ensure a simple and secure structure.
Available on all devices
Your knowledge is always with you, available on mobile via our iOS and Android native apps.
Getting started is easy
Elium is a flexible SaaS solution with a reduced learning curve, easy to set-up and deploy.
Our team is here to help
With 10+ years of experience, our Customer Team is here to ensure the success of your project.
Integrated with your tools
Elium seamlessly integrates with Microsoft, G-Drive, Slack and Facebook Workplace.
Transparent Roadmap
Our development roadmap is available online and you can offer your feedback or proposals.