Elium is here to help you build a successful knowledge-sharing platform. Empower your organisation to grow, learn, and evolve. We offer stellar support services, a team of experts, and proven onboarding methodologies.
Head of Customer Success
Strategy & Knowledge Cycle
Customer Success Coach
Training & Change Management
Integrations & Technical Advisory
Security Manager and DPO
Infrastructure & GDPR
Send us your questions or concerns and someone in the team will reply promptly.
Use Learn Platform, to discover Elium at your own pace, with step-by-step instructions.
Join our online events to share with other Elium’s users around best practices and learnings.
Stay up to date with Elium’s product development roadmap and share your feedback.
Based on key learnings from deploying Elium in a diverse range of business environments, we have created FAST and ADOPT methodologies. FAST is designed for teams that need rapid implementation. ADOPT offers a more gradual implementation process for large-scale knowledge projects.
Whichever method you choose, you’ll always have the support of a dedicated customer success coach who will guide you through your software deployment journey.
For small-sized projects and teams
Aimed at meeting your defined objectives
Platform ready in 8 weeks
Learning on the go
In-depth, 360° implementation
For company-wide implementations
Defining together the strategic goals
Change Management included
Multiple trainings with users
Guidance for enabling internal adoption
An adapted approach, that we co-design
We mix your needs with our
extensive expertise, to ensure
you have what it takes to succeed.
Elium is easy to use, flexible and beyond secure. If you require additional technical and security guidance or on-demand platform personalisation, chose the Enterprise Plan and add on-top-of it the Gold Offer.
You will be assigned a dedicated consultant to tackle even the most complicated requirements.Discover our plans Book a demo
Are you worried about your project’s success after the deployment phase? We’ve got you covered. With transverse expertise, our team is ready to guide you on a diversity of change management, user engagement and technical topics.
The Elium team supported us throughout the deployment of the solution. Both technical and educational support is undoubtedly a major asset. Although Elium is a Saas solution, the team integrates as well as possible the requests of the customers who have the opportunity to exchange in a very stimulating way on their uses of the platform during the biannual user club.
I love their service, the quality and friendliness of the team members (especially their account management people) behind the tool.
Customer Success is very responsive, ready to help and to implement new solutions for potential problems. User Clubs allows us to meet other companies that use the tool and help administrators find new ways to promote it internally.
We chose elium because of its underlaying philosophy, innovation potential, functional features and customer support.