TCS | Elium

TCS: A transversal platform for knowledge

With around 1.5 million members, the Touring Club Switzerland (TCS) is the largest mobility club in Switzerland.

Founded in Geneva in 1896, the non-profit association defends the free choice of means of transport.

For more than a century, TCS has been committed to the safety of all road users, through awareness campaigns and studies on the quality of road infrastructures.


Non-Profit association


Social Intranet





The challenge

Back in 2015, TCS wanted to reactivate the old corporate network and reposition it as a collaborative work platform.

Enabling collaborators to ease transversal exchanges between departments, locations and teams was a key challenge. The project was to set up a collaborative platform for cross-functional work and inter-department exchanges.

The idea was to have better governance of information and collaborative work.

TCS Road | Elium

Why us ?

Touring Club Switzerland needed a platform to build a collaborative and centralised space with easily searchable transverse documents. They chose Elium to support their mission as the solution offered unique capabilities:

Fluid communication flows

Elium is a flexible platform used to ask for reactions and create collaborative discussions.

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Quick access to relevant content

Collaborators have the ability to highlight documents to make sure that essential resources attract attention.

An easily adaptable structure for evolving needs

The project team has full autonomy over the platform and adapts as its needs expand.

A balance between structured librairies & social feedback

The platform sits perfectly between a knowledge management tool and a social network as it provides the benefits of both.

What were the results?

There were improvements across the organisation, including:

Access and communication with people disconnected from HQ

A unique platform containing all key documents and giving the ability to react or share opinions, allows collaborators working far from the TCS headquarters, to be well aligned with decisions.

Increased productivity of the communication team

The ease to post a story, make an update or feature content enables the communication team to be more productive and reactive to the company’s demands.

Breakdown silos between locations

It encourages transparency and builds confidence to favour a “one-TCS” feeling.

Increased collaboration

Thanks to Elium, collaborators are more proactive. They create project spaces and communities where they can exchange, interact and collaborate with ease.

How do we make it a success?

Thanks to our well-established approach over the years, the implementation of a platform is generally a quick process. Our customer success team is reactive in response to their tight deadlines, and have the platform up and running in just a few weeks.

Kick off with the project team
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Define initial parameters
Train project team
Challenge their needs to build the right structure
Set up architecture
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Train key contributors
Feed the platform with high value content
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Their platform

We created the Elium platform for TCS, working with them to create three main types of spaces for their collaborators.

TCS communities

Global community to share important information.

My communities

Here, collaborators can share interesting articles on predefined topics such as road safety, events, trends, training and more.

My projects

Collaborators can create project spaces across the organisation.

We wanted Elium to be a central brick of the Touring Club digital workplace. The possibility to upgrade to Elium was a real win for us. The knowledge focus of this tool allows us to reposition our social network. It offers a lot of value.


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Why Elium?

We have European DNA

We are an European SaaS, fully compliant with GDPR legalities and with EU-based hosting. 

Top-notch Security

With privacy-first design (2FA, SSO) and clear security policies, your knowledge is safe with us.

Easy Product Governance

Elium empowers administrators to handle access levels and ensure a simple and secure structure. 

Available on all devices

Your knowledge is always with you, available on mobile via our iOS and Android native apps.

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Getting started is easy

Elium is a flexible SaaS solution with a reduced learning curve, easy to set-up and deploy. 

Our team is here to help

With 10+ years of experience, our Customer Team is here to ensure the success of your project. 

Integrated with your tools

Elium seamlessly integrates with Microsoft, G-Drive, Slack and Facebook Workplace. 

Transparent Roadmap

Our development roadmap is available online and you can offer your feedback or proposals.