⏲ 7 minutes reading time

At Elium, our mission is to help companies grow by unlocking the power of knowledge sharing. When knowledge is accessible and actionable at all times, teams grow, and projects thrive. 

To deliver on this commitment and make Elium better and better, every 30 days, we release new functionalities or improve existing ones.  The past weeks have been particularly busy in this area. We focused on simplifying how teams capture, diffuse and keep company knowledge up to date. And we also made exciting evolutions of the mobile app. Let’s discover together 10+ key updates!👇😁

1. A friendly welcome box created to help users find their way faster 👋

Users joining Elium are not lost when landing in the app for the first time. They are now greeted with a friendly Welcome Box message. Platform admins can edit this box using different formats, colours or friendly 😁 emojis. The text can be displayed in any language that is activated on the platform. 

P.S. This feature is also great for experienced users. It acts as a quick information section about the platform’s structure and can present key tips on making the most of Elium. 

2. Capturing knowledge creatively, made possible with the Drawings block 🖌

Sharing knowledge does not have to be boring, time-consuming or static. We have just added the drawing block to our versatile editor, which already offers dozens of content blocs (tables, images, videos). You can create anything from sketches to mind maps in Elium, and:

 Save time. No need to go to Powerpoint to explain a concept visually.

🔎 Improve search results. Whatever text you add into the drawing will be searchable, unlike when adding a print screen from Powerpoint.

🖌 Get creative with content shared. Visual content is easier to digest.

3. New ways to create and spread knowledge – with Slack integrations  

✍️ Capturing. When using Slack for internal communication, your team shares a large volume of crucial information in #channels. It is now possible to capture this knowledge and publish it in Elium – your single source of truth, at the click of a button. Thus, no key update is lost, but instead stored and kept up to date in one of Elium’s Spaces.  

📨 Spreading. Whenever a new piece of content is created in Elium, your team can be notified in Slack instantly, in a #channel of your choice. As such, everyone stays up to date with what is new at all times.

These 2-way integrations ensure that no critical information is lost in #channels and that everyone stays on the same page at all times. 

4. Sharing knowledge with users outside Elium, now available 📣 

We know that, at times, you need to share knowledge with people outside your company, especially if you work in Marketing or other customer-facing roles. In Elium, you have a central place of truth for all your company’s trusted knowledge, and from now on, you can quickly share this knowledge with users outside the platform. 

A Story (the feature used to capture new knowledge in Elium) can be made visible on the web through an easy to create link. You can now: 

😁 Simplify collaboration with external partners without the need to use insecure, time-consuming document transfer platforms. 

👌 Share and disable the public link of a Story in an instant, with no tech skills. Forget all about complicated access levels.

✅ Stop worrying about data leaking or misuse of information. You can see and disable all public stories from the Admin – Security Panel. 

5.  Enhanced integrations with Microsoft Sharepoint and Teams 

✍️ Capturing. For companies using Sharepoint as a document library, this new integration allows users to quickly embed a company file from this platform inside an Elium story. This helps employees to enrich shared knowledge by referencing existing company documents. It gives them the possibility to put documents into context and ensure that readers know how to make use of the shared knowledge. 

📨 Spreading. With the new Microsoft Teams – Elium integration, users are always up to date with what is new in Elium. Administrators can decide for content notifications to be pushed in Teams whenever a new Story is published or set-up an Elium tab inside a Teams channel.  This tab can show a set of validated documents, display the activity feed of a specific spaces or showcase an important Story. 

6. Up-to-date knowledge – made even more visible, in new touchpoints ✅

Elium offers users the possibility to add an expiry date to the knowledge shared. This helps readers know if the content of the Story can be trusted or not. When the expiry date arrives, the Story owner is notified to update its content and bring it up to speed. 

Up to date Stories are marked with a ✅ green sign, while those expired are marked with a ❌ red one. 

This information was visible only when opening the Story. From now on, this is visible in new touchpoints:

  • In the Content Feed of the Homepage and Spaces 
  • In Story Cards – when embedding a Story inside another Story 
  • In the search results of an Advanced Search query  

 

Just like that, everyone knows which knowledge is reliable and which needs to be updated with one single glimpse. 

7. The AI Knowledge Assistant – here to keep your platforms content up to date

When it comes to having a reliable knowledge base, ensuring content is up to date is crucial. To enable this, in addition to the Mark up to date feature, we are introducing the AI Knowledge Assistant, available on mobile, for the time being. Once every few visits, mobile users get smart suggestions essential to keep knowledge relevant. These include:

👌 Deleting content which is old and unused
👌 Publishing Stories saved in the Personal Content a long time ago OR
👌 Updating expired content 

With small gestures and intelligent suggestions, everybody contributes to a knowledge platform they can trust at all times. 

8. Added the possibility to spread content to a team🤝

In Elium, besides being members of Spaces, users can be part of specific teams (e.g. sales). Administrators have to set-up them. Once teams are created, users in Elium can easily spread knowledge to a larger audience without adding each user manually. Instead, they can directly select the team of interest. 

 

9. Improved the experience and security of the app 📲

We added an enhanced security layer on the mobile app by implementing biometric and code-base authentication. Users can now add a thumbnail to a Story directly from the mobile app and check their Elium notifications from the home screen of their iOS phone. 

 

10. Enabled metadata export for administrators 🔎

For platform administrators interested in going beyond Platform Analytics to understand the performance of their platform, we have just enabled metadata export. The content is exported in a .csv file and includes the title of stories, associated tags, author name, publication date and other similar attributes. 

And actually, a lot more. We also have:

✅ Revamped the notifications centre by sorting notifications into 3 different sections: unread, all and saved.
✅ Enabled users to see who is editing a content when it is being edited. The name of the editor will appear when you pass over the “edit” button.
✅ Ensured gifs can be displayed in the comments section. 
✅ Added new details in the Platform’s Analytics.  In the Story analytics, in addition to the unique viewers, you can now see who has commented and liked a Story. And in the Invitation to Read and Broadcast sections, we also show you the exact number of people who have read or opened the email on top of the percentage.
✅ Facilitated access to our API documentation through the Admin panel to support the custom development initiatives of our clients. 
✅ Implemented the Autosave functionality. Every few minutes, we autosave in your browser the Story you are working on. In the event of an unexpected situation (browser crash, losing internet connection, your laptop battery dies), once you are back, we show you the latest auto-saved version. And ask you if you would like to restart editing from there. 
 

Pretty exciting updates, right? Want to learn even more about how Elium can help?