Pricing built around you.

We build your package around where you stand with knowledge and AI, then a dedicated team of senior experts drives adoption from week one.

Team

Everything a team needs to organise its knowledge and get answers from AI.

/mo per userSave 17%
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  • Keep content current with expiry reminders
  • AI editor and reusable templates
  • Decision trees and multilingual content
  • Unlimited AI search and answers, with sources
  • ISO 27001 certified, EU-hosted

Minimum 10 users · 1 Admin included

Corporate

For growing teams that need more control over their knowledge, and AI they can trust.

/mo per userSave 17%
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  • Everything in Team, plus:
  • Review and approval workflows
  • Gap and duplicate detection
  • Usage and AI answer dashboards
  • Connect your own AI tools and agents
  • Browser extension: answers in any tab
  • Self-service portals for customers and partners
  • Single sign-on and audit trail

Minimum 10 users · 3 Admins included

Enterprise

Where teams scale

For larger rollouts that need deep integrations and a team behind you.

Custom
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  • Everything in Corporate, plus:
  • Custom AI Assistants next to your CRM or helpdesk
  • A dedicated team, priority support and regular strategic reviews
  • Sovereign, SecNumCloud, private cloud or on-premise hosting
  • Deep Microsoft 365 integration
  • 99.5% uptime SLA, over 99.99% across five years
  • Full API and automated user setup

Volume-based and role-based

Every plan includes unlimited spaces, content and AI answers, with no usage credits. You only pay per user (10-user minimum). Your content never trains AI.

Switching? We migrate your content for you, or you import it yourself with our tools. See how we help →

From global leaders to growing teams, turning knowledge into answers with Elium

L'Oréal
VINCI
BNP Paribas
BCGServierFnac Darty

4.8/5 on Capterra and GetApp

What you get

A full package: platform, expertise, and infrastructure.

Included on every plan. Corporate and Enterprise add more depth to each.

The platform

The trusted knowledge layer

Your verified knowledge in one place, ready to ground every AI answer.

  • AI grounded in your knowledge: citations, no hallucination
  • One permission model for people and AI assistants
  • Knowledge lifecycle: ownership, validation, retirement
  • 50+ connectors and Model Context Protocol (MCP) for AI agents
  • Unified reporting on content, search and AI usage
Explore the platform

The expertise

A dedicated KM & AI expert team

A team that makes your knowledge work, and grows it with you.

  • A dedicated team of senior experts
  • Customer Success, technical and security, in one trio
  • Three implementation packs, live in 8 to 16 weeks
  • Onboarding sessions and role-based training
  • Migration, integrations and AI agent setup
Explore our services

The infrastructure

Governance and sovereignty

European, certified, and fully your own, from the cloud to on-premise.

  • Enterprise-grade security and ISO 27001
  • EU-only data hosting
  • Your content is never used to train AI models
  • Single sign-on (SSO), SCIM and audit trail
  • SecNumCloud, private cloud or on-premise hosting
Visit the Trust Center
Book a call with our team

Compare plans in detail

Compare every feature across plans.

Team
CorporatePopular to start
EnterpriseWhere teams scale
FAQ

Common questions about pricing

You are billed per active user per month. An active user is anyone with access to your Elium platform. Billing is calculated based on the number of users at the start of each billing cycle.
Team and Corporate plans can be paid by credit card via our secure payment provider (Stripe). Enterprise plans are invoiced and can be paid via bank transfer. All payments are processed through Chargebee and Stripe.
Yes. To make sure Elium fits your use case, your trial starts with a short call with our team. Then we set you up with hands-on access to a real platform. No credit card required.
Yes. You can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle. You can also cancel your subscription at any time with no cancellation fees.
Yes. We offer special pricing for non-profit organisations and academic institutions. Contact our sales team to learn more about available discounts.
Corporate plans include email and in-app chat support during business hours. Enterprise plans add priority SLA-backed support, a dedicated team (success, technical and security), and direct phone and webconference support. The Enterprise SLA guarantees 99.5% platform uptime per month, with a 24-hour critical incident response time. Our historical uptime has exceeded 99.99% over the past five years, with response times under two hours.
We migrate your existing content for you, or you can do it yourself with our import tools. Every rollout includes onboarding and training, and Enterprise plans add a dedicated team. See our professional services for the full picture.
Elium is a fully cloud-based SaaS platform with no software to install. All you need is an internet connection and a modern browser: the latest two versions of Chrome, Safari, Firefox or Edge. We also offer native mobile apps for iOS and Android.
Yes. Beyond our standard European SaaS, we can provide private cloud and on-premise installations for organisations with strict security or data-residency needs. These are set up case by case. Our SaaS runs in sovereign European data centres (Google Cloud Platform in Belgium, or 3DS Outscale in France with SecNumCloud qualification). See our on-premise options for the full picture.

Find the right plan for your teams and your AI.

See it on your own knowledge.

Talk to one of our knowledge management advisors. We'll help you choose the plan that fits your organisation.

Talk to our teamExplore professional services