Elium fits right in with your ecosystem

You chose Elium to empower your team, not to add another tool to the pile. Every integration feeds the knowledge base that powers your AI — so the tools you already use get smarter.

We integrate seamlessly with the tools you already use – Microsoft, Slack, and Google Drive. Our browser extension brings answers directly to your ticketing platform. We support nearly 700 embeddable apps. And with SSO, SCIM, MCP, and our GraphQL API, we slot into your enterprise architecture without the drama.

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Knowledge without the context switch

Your support agents are drowning in tabs. The Elium browser extension gives them answers without leaving Zendesk, Intercom, Salesforce, ServiceNow, JIRA, GLPI, or EasyVista.

Available for Chrome and Microsoft Edge, it sits quietly in the sidebar until needed. Search your knowledge base. Get AI-generated responses from your actual documentation. Create content requests when the answer is missing.

Works with on-premise deployments too — cloud not required.

Install from the Chrome Web Store and watch response times drop.

Bring company files back to life

You have a file repository, but without context, it’s just a digital graveyard. Use Elium to turn those files into actionable knowledge.

  • Connect SharePoint, OneDrive, or G-Drive.
  • Create an article on a specific topic.
  • Embed or link assets within that article. All file formats are supported.

Share knowledge with a tap

Found a valuable insight? Get it to the right people, fast. With Microsoft Teams and Slack integrations, notifying colleagues is instant.

  • Push articles or comments to a Slack channel automatically.
  • Broadcast knowledge in your chosen Teams channel.

Don’t choose between SharePoint and Elium

Your team shouldn’t need a map to find a document. Connect SharePoint to Elium and search both at once.
 
We respect SharePoint permissions, so everyone sees only what they should. No migration. No forced change. Just unified search that actually works.

Feed any AI from one place

The Model Context Protocol (MCP) bridges Elium to ChatGPT, Claude, Le Chat Mistral, or any MCP-compliant assistant. Your AI tools can query your knowledge base directly — no copy-paste, no manual export, no stale data.

Access is OAuth-secured and respects your Elium permissions. Each instance exposes its own MCP endpoint, ready to connect.

This is how Elium becomes infrastructure, not just another app.

Prove it works with your own dashboards

Connect Elium to PowerBI, Tableau, or Data Studio. Turn your knowledge base into a dashboard. Track what’s read, what’s stale, and where the gaps are.
 
Real-time CSV export gives you the raw data. No guesswork. Just proof that your strategy is paying off.

Elium APIs

Need to build something custom? Our GraphQL API gives you full programmatic access to your knowledge base. Pull content, push updates, build dashboards, trigger workflows — whatever your engineering team needs.

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Hundreds of embeddable apps

Don’t stop at integrations. Enrich your knowledge by embedding content from the apps you use every day. Over 700 sources are compatible.

Frequently asked questions

The Elium browser extension works directly inside Zendesk, Intercom, Salesforce, ServiceNow, JIRA, GLPI, and EasyVista. It is available for Chrome and Microsoft Edge and lets support agents search the knowledge base and get AI-generated answers without switching tabs.

Yes, Elium integrates with SharePoint, OneDrive, and Google Drive, allowing you to connect your existing file repositories. You can embed or link files directly inside knowledge articles, and all supported file formats are indexed so their content appears in search results.

Elium supports on-premise deployments in addition to cloud — the browser extension, for example, works with on-premise setups too. This gives organisations flexibility in how they choose to host and access their knowledge platform.

Elium supports nearly 700 embeddable apps, giving you a wide range of tools you can integrate directly into your knowledge base. Combined with SSO, SCIM, MCP, and a GraphQL API, it slots into most enterprise architectures without significant technical overhead.

The extension sits quietly in the sidebar of your ticketing platform and lets agents search the Elium knowledge base on demand. They can get AI-generated responses from your documentation and even create content requests when an answer is missing — all without leaving their current tool.