Enabling Knowledge Sharing for Efficient Customer Success Teams

Working in silos can destroy any customer-facing team. A 2018 Panopto study even found that siloed information costs US businesses a whopping $47 million per year! That makes knowledge sharing

How to Build an Efficient Research Repository for Your Team

How to Build an Efficient Research Repository for Your Team UX research is an essential part of any successful business. You can’t deliver excellent products and services without listening to

How to make the most of knowledge sharing across your entire company?

Companies have long realised that managing their knowledge is crucial to business performance. When there are no processes and technologies put in place to help knowledge capturing and sharing, everyone is left

Top 5 benefits of fostering knowledge sharing across your entire company

Effectively managing knowledge has been on the agenda of business professionals for several decades now, as we transitioned from a resources-driven economy to a knowledge-driven one. After that, knowledge management

How to increase the performance of your Sales Teams with a knowledge sharing pla...

How Sales Teams Can Use Knowledge Management to Their Advantage Time is of the essence for sales teams. With many teams now split up around the globe, communication between sales

Facilitate Innovation through Knowledge Sharing

How Do Knowledge Sharing and Innovation Pair Together?  Corporate knowledge sharing is all well and good. Teams work together to get to the bottom of projects by imparting their subject-specific

Making Sure Your Message Reaches Everyone In The Team

Information is an organisation’s most valuable resource. However, chances are this valuable knowledge is spread across various email chains, presentations, webinars and agenda notes, and locked in the minds of

Top 3 Tips To Ensure Knowledge Is Not Lost When An Employee Leaves Your Company

3 Tips to Preserve Institutional Knowledge When an Employee Leaves When an employee leaves your business, you don’t lose just their productivity—you lose all of the institutional knowledge that the

10 key steps for an easy organizational knowledge sharing platform set up

1. Ensure strong and exemplary support from the highest level Obtain management approval and commitment Register the approach in a global strategy Engage the most influential people / leaders1 Read

Working remotely: One year after

Prior to COVID-19 quickly shutting down most of the world, many businesses hadn’t even considered operating remotely. Those that couldn’t adapt quickly were soon gasping for air. Many never recovered