All integrations

ServiceNow

Surface Elium answers inside ServiceNow tickets to ground IT agents.

About this integration

Your team works in ServiceNow. This integration puts Elium's answers right beside the ticket. From a browser sidebar, an agent opens the AI assistant, which reads the ticket and drafts an answer from your Elium knowledge only. The agent can edit the reply and check its source before using it. This integration is coming soon. Talk to us about early access.

What you get

Answers beside the ticket

Surface Elium answers in a sidebar next to ServiceNow.

Grounded in your docs

Replies come from your Elium content only, not the open web.

Edit before using

Agents can adjust the answer and see the source it used.

Learn more about the ServiceNow integration

See how ServiceNow works with Elium for your team. Tell us a little about you and an advisor will get in touch.

Request your demo

Fill in your details and we'll schedule a personalized walkthrough.

ISO 27001GDPRSecNumCloud option