?SOP, French v3
Manufacturing & industry
Know which procedure applies. Keep the know-how when experts leave.
Elium makes standard operating procedures (SOPs), R&D expertise and operations know-how easy to find and ready for AI agents, in every language you activate.
- ISO 27001
- Built in Europe
- 1,200+ teams
Trusted by manufacturing teams at
The problem
A million documents. Which one applies?
Each team bought its own tool, so the same SOP lives in several places, in French, in English and in older versions.
Search returns a list of possible documents, and you still have to choose. An AI assistant reading this content would have no way to tell which version applies.
What it costs:
A tool for every team.
The same procedure exists in several systems, each slightly different.
Policies trapped in slide decks.
Reference material sits in PowerPoint files nobody can search.
Your experts will leave.
When experts leave, what they know can leave with them.
Your AI cannot tell which version applies.
Without one clear version, an AI assistant answers from whichever copy it finds.
Your teams follow the governed procedure. AI should answer from it too.
Customer story · L'Oréal
22,000 people and about 40 factories with one governed source.
The company
L'Oréal manufactures its own products from start to finish. L'Oréal Opérations covers production, sourcing, supply chain and quality for the group.
The problem
A million documents.
Teams sites multiplied, and no one could tell which procedure applied. An AI assistant would have no way to tell either.
The solution
VerifiedClean content first.
L'Oréal cleaned the content, merged French and English versions, then built 113 governed spaces in Elium. Its AI companions now answer with the document that applies.
- 22,000
- people across L'Oréal Opérations
- 8,000+
- users within a year
- 113
- spaces
“AI is not the truth. We have to be very clear about that. Our sources of truth are our documents, what is written in our documents.”
“AI helped us unmask problems we couldn't see before. A procedure that contradicts itself halfway through. Content that says the same thing in three different places, but differently each time.”
What this means for your AI agents
One clear version of each procedure tells your AI agents which document to cite.
Read the full story →How Elium works
A governed knowledge platform people and AI agents can trust
Governed, structured knowledge.
Every procedure gets an owner, a status and an expiry date. Procedures are versioned and approved before release, with a full audit trail.
One source of truth.
Each document is stored once and linked everywhere. Group standards come first, then zones and divisions, then countries, in every language you activate.
A source for your AI agents.
AI agents answer from the document that applies and show their sources, through the Model Context Protocol (MCP) and connectors. Restricted procedures stay restricted.
Who it is for
Built for the people who keep plants running
R&D know-how stays in the company.
Expertise in one place, ready for AI.
Your quality system keeps its role.
Controlled records stay in your quality management system. Elium holds the operational knowledge around them.
Supply chain shares one method.
Group standards for every factory and distribution centre.
AI comes quickly when knowledge is ready.
Savencia gave 800 HR managers an AI agent within weeks, after years of organising its knowledge.
Common questions
The three things operations leaders tell us first
Elium does not replace your quality management system. It makes the knowledge around it easy to find, current and ready for AI to cite: methods, R&D know-how, HR and operations procedures.
The hard part is deciding what to keep. Savencia consolidated more than 100 legacy systems. We bring the method and hands-on support.
Publish once and translate. At Savencia, a manager in São Paulo asks in Portuguese and gets an accurate answer based on governed French and English procedures.
Security and sovereignty
European and independent. You stay free to leave.
Elium is ISO 27001 certified and complies with the General Data Protection Regulation (GDPR). We are independently owned and based in Belgium. We have focused on knowledge management for over a decade. We do not depend on a single AI model provider.
On our standard cloud service, your data stays in the European Union. You can export all your content at any time.
- ISO 27001 certified
- GDPR compliant
- Based in Belgium
- Cloud, private cloud or on-premise
Trusted by L'Oréal, BNP Paribas and the Council of Europe
Your know-how is your advantage. Protect it.
Bring one real SOP. In 30 minutes, we show you how it looks as the version your teams and AI agents can rely on.
Book a demo30 minutes · Bring one real SOP · Or start a free trial