The Elium platform

The knowledge platform behind every team.

AI grounded in your content. Shaped for every team. One layer your IT can stand behind.

Request demo
Discover our customers
L'Oréal
VINCI Energies
FNAC DARTY
BNP Paribas
SNCF
Savencia
DAS

How it fits together

One foundation, many experiences.

One knowledge base, one AI grounding layer, one access model, shared by every team. On top, each team builds what it needs. Business teams own the experience. Your knowledge and AI teams keep the base coherent underneath.

  • Internal Knowledge Base
  • Workflows
  • AI Assistants
  • Self-Care Portal
  • Enterprise AI Search
  • Decision Tree
Elium AIAI Editor · Duplicate Detection · AI Import · Smart Answers · Summarisation
Elium Knowledge PlatformKnowledge governance · Security & independence · Access & audit · Integrations · Analytics
Connects to
Elium StorageContent sourcesCollaborative appsTicketing appsAI servicesREST API & MCP

Independently owned for more than a decade. The Elium stack runs in sovereign European data centres. SecNumCloud-qualified hosting (Outscale) is available as an option.

What the platform owns

What every team gets as a solid foundation.

Everything below lives once, at the platform layer. Every team builds on top: they never re-implement it.

1 - Knowledge governance

AI is only as good as the knowledge feeding it. The platform manages both.

Intelligence needs knowledge. The platform runs the full knowledge lifecycle (created, validated, owned, retired) and grounds AI in what’s current. Citations included. Stale answers prevented at the source.

  • Knowledge lifecycleownership, validation, retirement
  • AI grounded in your knowledgecitations, no hallucination
  • Sovereign inferenceEuropean by default, your model choice

2 - Access & audit

Manage access in one place. From content to AI answers.

Set who can access what once. The rules apply to your team and to the AI assistants they use. An assistant can only answer from content the person is allowed to see. Every access and every AI answer is logged, ready for ISO, GDPR and SOC reviews.

  • One permission modelfor people and AI assistants
  • SSO (SAML, OIDC) and SCIMwith your identity provider
  • Audit trailacross content, search and AI answers

3 - Integrations

Plug into the systems you already run. Without ripping anything out.

Native connectors to the content, identity and productivity tools your teams already use. Surface answers where work happens. Open API and MCP for everything else.

4 - Analytics

See what’s used. Across content, search and AI.

One analytics layer across all of Elium: content engagement, search behaviour, AI usage, per-space activity. Knowledge teams stop guessing what works; product teams stop building dashboards by hand.

  • Unified reportingon content, search and AI usage
  • Breakdownsper space and per team
  • Exportablefor your existing BI

5 - Security & Independence

European hosting. Independent for over a decade.

Built and hosted in Europe. Independently owned for over ten years. Your tenant, your data, your jurisdiction. No Big Tech parent. Security and compliance built in, not bolted on.

  • European data centres,with SecNumCloud on request
  • ISO 27001 certified,GDPR by design
  • Independentfor over a decade, no Big Tech parent

“Securing access, managing GDPR requirements and interfacing with the Active Directory is very simple and efficient. Elium is one of the safest solutions on the market.”

Olivier Cocaud, Solution Design & Master Data KM – Cosmetics, 10,000+ employees

“Easy governance, logical way to structure knowledge and intelligent search. European DNA: GDPR compliance, high-level security.”

Andra Oprisan, Design Strategist – Utilities, 10,000+ employees

Discover customer stories

Where it matters

Three teams that lean on the platform every day.

The teams whose work depends on the same governed knowledge, and on the central layer keeping it coherent.

Customer Service

Validated answers for every advisor, in every channel. Stale content never reaches the customer, whether through a script, a portal, or an AI assistant.

Discover Elium for Customer Service
FAQ

Common questions about the platform

Elium is a knowledge platform: a governed source of truth where your policies, playbooks and answers live, ready for every team and every AI agent that needs them. Independent for over a decade, hosted in Europe.
Organisations whose teams and AI need to work from the same trusted knowledge (Customer Service, IT Support, Global Operations) and the central knowledge, data and AI teams who keep them aligned.
SharePoint and Confluence store documents. Elium manages knowledge, with built-in ownership, expiry, AI grounding, and a governed source of truth that humans and AI both rely on.
European data centres by default. SecNumCloud-aligned regions on request. You can also bring your own model for use cases where that matters.
SAML 2.0 and OIDC for SSO. SCIM 2.0 for provisioning. Native group sync from Azure AD, Okta, Google Workspace and most major identity providers.
Audit events follow your tenant’s retention policy: sensible defaults included, longer retention configurable. Events are exportable via API or scheduled export to your SIEM.
ISO 27001 certified. GDPR by design. SecNumCloud-aligned hosting available on request. Independent operating history of over ten years in Europe. No Big Tech parent.

One platform. Every team inherits it.

See it on your own knowledge.

Walk us through the architecture, the AI layer and the sovereignty model. We’ll fit it to your security review.

Request demoExplore platform