Knowledge management

The Difference Between Explicit, Implicit, and Tacit Knowledge (and Why You Need Them All) Adopting a knowledge management platform is a tremendous undertaking for your organization. But it’s a worthwhile

Knowledge sharing is a smart, holistic way to share information across your entire organization. But it’s a big initiative that requires funding in the long-term. How can you prove the

Who has time for outdated systems or disparate information on your team? Not you. Instead of telling your team to sift through file folders, chat logs, or emails for information,

Okay, you’ve recorded your team’s explicit knowledge in a spreadsheet, document, or SOP, and you’re feeling pretty good about collecting and filing all that information. But what happens next? Even

Remote work is the norm moving forward. Because of COVID-19, many businesses pivoted to 100% remote overnight, relying on tools and technology to fill the gaps. But what seemed like

Organisations often make the mistake of thinking that choosing and purchasing a tool is enough to make knowledge sharing happen in their organisation. But launching a knowledge sharing platform to

How to measure satisfaction on your knowledge-sharing platform. Covers objectives, a three-part question framework, and tips to maximise your response rate.

Organisations need collaboration more than ever, but it’s often confused for teamwork, or overlooked as simply cooperation. If done well, truly collaborative teams can have the ability to develop and

Lee Bryant is the co-founder of POST*SHIFT. As a recognized thought leader in digital transformation and collaboration, he produces regular content around innovation, learning and technology. His latest article Turning