What is the difference between Corporate and Enterprise support?
Our Customer Success teams have built a decade of strong experience in successfully deploying Elium within medium and large organisations. Essentially our Corporate offering provides you with the onboarding essentials
Do you apply non-profit or academic discounts?
Yes, we provide discounts for educational and non-profit organisations as we love supporting such initiatives. Get in touch with our team for specific conditions.
Can I upgrade, downgrade or cancel my plan at anytime?
As an admin, yes you can change or cancel your plan at any time from your billing settings. When you upgrade, you are charged the difference between the two plans.
Can I try Elium for free?
Absolutely! We provide a free trial period at the end of which you may choose to subscribe to a paid subscription. Only then will you be asked to provide your
What are my payment options – credit card and/or invoicing?
Team and Corporate plans are paid by credit card. For our Enterprise plan, we provide direct invoicing. The providers we trust to support these billing processes are Chargebee and Stripe.
What is a user and how do you bill them?
All users are those who have signed up for an account or been invited to your platform. They can be internal (employees) or external guests to the organisation (guests, partners,
