Smile London Conference
, Gregory Culpin
Being Platinum sponsor at the Smile London has given us many opportunities to present Knowledge Plaza, our social knowledge platform, our methodologies (such as the Knowledge Sharing Canvas) and our latest client success: the MSLGROUP use case. We couldn't have been happier with the venue, the quality of the speakers and presented use cases, along with the exceptional hosting qualities of Marc Wright.
Highlight of the day - MSLGROUP
The highlight of the day was the presentation of the MSLGROUP use case and their social knowledge platform. The enterprise platform now called MIND has benefitted from an exceptional engagement rate after a very powerful internal communications campaign. Listen to Anthony Poncier, Social Business and Digital Transformation Director EMEA; Sarika Waje, Associate Director, Global Knowledge Management and our own Fabienne Vandekerkove, Head of Customer Success discuss on stage at Smile London how this new social knowledge tool has already helped reduce silos and improve collaboration:
We haven't developed a complete written use case for MSLGROUP yet as we always wait a couple of months to run a proper assessment on various aspects which can provide us with meaningful feedback. We look at engagement rates, document shares and downloads, concrete successes around knowledge sharing and quick wins for teams. We also interview various users to assess how we can adapt the platform to match future performances.
In the meantime, we can offer this article on the ground work MSLGROUP has performed to launch the platform and ensure a high adoption and engagement rate among their employees. Read more Here & here.
If you are interested to listen to the full account, the complete video interview is here.
Smile London gave us the opportunity to re-edit our experience around the "Temple of Knowledge" and the engagement campaign: Knowledge Is. For this, we resort to very analog means ;-) such as a blackboard, some chalk and the good will of participants who feel inspired and/or compelled to answer the question: What is knowledge?
The answers range from down to earth and pragmatic to poetic, haiku-like interpretations of the concept of knowledge. Needless to say, we were very happy with the results which galvanises people and spreads enthusiasm within the participants. On the other hand, it is a very useful exercise for us, in that it offers the possibility to conduct very spontaneous and genuine conversations on a subject that we would otherwise be unable to tackle with conference participants in such a short time. We have compiled the photographs of our experience, see below:
Read more on our previous experience with the Temple of Knowledge at the Lift Conference in Geneva, back in February 2015.
Last but not least, we were able to present our latest methodology and run a Knowledge Sharing Canvas Workshop twice that day. Having such high profiles at the tables was a real treat for us and the discussions that ensued were very helpful.
The Knowledge Sharing Canvas is an accessible, efficient and participatory toolkit for knowledge enthusiasts to succeed in analysing, designing, developing, implementing and evaluating a Knowledge Sharing Network. If you are interested to know more on the KSC, how to leverage its potential within your own working environment or to participate to our next workshop, please get in touch with us.
We look forward to it!