Quantis captures ten times more project lessons and has 85% of its consultants on one platform

The hours nobody could bill

Quantis sells deliverables, so it carries the cost of every hour spent producing them, including the hours spent searching.

• Document storage was doing a knowledge management job. Everything sat in a shared Drive of nested folders. It held the files. It could not tell you which version was current.
• Proposals were rebuilt from scratch. Developing an offer is not billable. A strategist could spend a day rebuilding a deck that already existed somewhere.
• Project knowledge died at the closing gate. There was no standardised debrief. Teams delivered and moved on, so parallel workstreams on the same account never learned from each other.
• Which left the experts as the only route to an answer. Scoping meant booking a scientist's hours. That was expensive, and it made delivery depend on one or two brains.

Back in 2022 we had around 20 of those. Today, roughly two years later, we have 300: ten times more than we used to have.

A platform shaped like the organisation

Quantis started from how the firm was already organised and how its people already behaved.

• The architecture mirrors the organisation. Spaces follow sectors, communities and support functions. Client-confidential files stay in SharePoint. What needs to be collective moves to Elium, anonymised where the client relationship requires it.
• Capture runs on a template and someone who knows when to ask. Project teams fill in an executive summary at closure. Ricardo tracks project end dates and arrives the moment a project closes.
• Experts publish once instead of explaining repeatedly. A Quantis point of view records where a committee of experts landed on unsettled science, so strategists walk into client meetings prepared.
• Keeping it accurate is a job somebody does. Every article carries an author, a reviewer and an approver. Expiry dates force review, and Ricardo prunes the tag taxonomy himself twice a year.
• Serving it back is search, not navigation. Every word inside an attached file is indexed. AI answers handle the one-line questions new joiners used to ask in chat, and return the source alongside them.

The strategist reads the document, and by the time they go to the client-facing meeting they are fully ready. The document replaces the expert, at least for that first meeting.

From project knowledge to the whole company

Built for project teams and communities of practice, the platform was quickly pulled into work nobody had planned for it.

It carried Quantis through its acquisition by the Boston Consulting Group, and now underpins a global onboarding programme that did not previously exist.

Quantis wanted a human-sized partner, not a support vendor. Dependable infrastructure lets its knowledge team spend its effort on the harder half of the job: changing how people behave.

Today Elium is our single source of truth: a democratic one, that any Quantis employee can access to get knowledge we've produced as a company.

In consultancy, the search is unbillable and the firm absorbs it. Quantis made the debrief part of closing a project, so the next team starts from what the last one learned instead of paying for it again.