Leveraging AI for enhanced customer support and knowledge sharing

In the realm of business, two foundational pillars often determine success: customer support and knowledge sharing. How effectively you assist your customers and manage your organisational knowledge can be the

AI-powered knowledge management: Building and sustaining healthy knowledge bases

In today’s fast-paced business landscape, knowledge holds the key to success. An organisation’s ability to harness, organise, and make accessible its collective knowledge can spell the difference between progress and

Elium with AI
How we gave superpowers to our search with ChatGPT 💪

In late 2022, ChatGPT, OpenAI’s language model, surprised everyone with its astonishing capabilities. Its human-like text generation and deep understanding of diverse subjects left everyone amazed, showcasing its potential to

Unlocking synergy: The dynamic relationship between knowledge management and AI

In the ever-evolving landscape of modern businesses, the seamless flow of knowledge is key to success. Knowledge Management (KM) has long been hailed as the cornerstone of effective organisational growth,

Unlocking success: The crucial role of Knowledge Management in scaling corporations

Scaling corporations face a pivotal challenge when expanding from a modest team of 50-100 employees to a thriving workforce of 250-500. Effective knowledge management plays a vital role during this

Your knowledge platform is as good as the quality of your content

Use Elium’s NEW Approval Feature, and ensure key information is approved before it is visible to everyone. Elium is packed with features that help you and your team make sure

Synchronous vs. asynchronous communication: All you need to know to optimise remote teams

Since the pandemic, organisations have continually remixed work processes and operations to maintain productivity despite the workplace shifting into a remote model. When everyone was working from home during the

Big corporation knowledge management | Elium
The knowledge advantage: Why effective knowledge management is essential for large corporations

In today’s fast-paced and competitive business world, big corporations constantly seek ways to gain a competitive advantage. One strategy that can help them achieve this is effective knowledge management. This

Data VS Information VS Knowledge | Elium
Understanding the Differences Between Data, Information and Knowledge

The terms “data,” “information,” and “knowledge” are often used interchangeably. However, it’s important to recognize that these terms hold distinct meanings. One might wonder, “Why be so precise about terminology?

What is procedural knowledge and how you can make the most of it?

By now, you have likely heard about the importance of knowledge sharing and knowledge management in your company. It seems pretty straightforward: placing more focus on the effective dissemination of knowledge throughout