3 types of knowledge
The 3 types of knowledge you need to capture

The Difference Between Explicit, Implicit, and Tacit Knowledge (and Why You Need Them All) Adopting a knowledge management platform is a tremendous undertaking for your organization. But it’s a worthwhile

How to Know If Your Knowledge Sharing Efforts Are Working?

Knowledge sharing is a smart, holistic way to share information across your entire organization. But it’s a big initiative that requires funding in the long-term. How can you prove the

Monitoring Your Platform Just Got Easier

Who has time for outdated systems or disparate information on your team? Not you. Instead of telling your team to sift through file folders, chat logs, or emails for information,

Explicit Knowledge – 3 Keys to Great Documentation

Okay, you’ve recorded your team’s explicit knowledge in a spreadsheet, document, or SOP, and you’re feeling pretty good about collecting and filing all that information. But what happens next? Even

Tacit Knowledge – How to Capture and Codify It for Your Employees

Knowledge is the biggest asset of any organization—an asset whose value increases the more it’s shared. And that’s why organizations need to have systems in place to encourage and foster

6 Reasons Your Staff Needs A Single Source Of Truth

Remote work is the norm moving forward. Because of COVID-19, many businesses pivoted to 100% remote overnight, relying on tools and technology to fill the gaps. But what seemed like

A guide to launching your knowledge sharing platform

Organisations often make the mistake of thinking that choosing and purchasing a tool is enough to make knowledge sharing happen in their organisation. But launching a knowledge sharing platform to

Measuring satisfaction on your knowledge-sharing platform

How to measure satisfaction on your knowledge-sharing platform. Covers objectives, a three-part question framework, and tips to maximise your response rate.

Café Connect comes to London!

We took our Café Connect event on the road! We headed across the Channel to London for a cosy morning of learning and exchange. It all took place at the

What prevents knowledge sharing in organisations? Our thoughts from smilelondon

This week – we’re in London! We popped over the Channel for smilelondon this morning, one of the UK’s most exciting conferences, which brings people together to discuss internal communication